YPK139 · Skiers Dream in the Heart of Canyons Village

Great Place, Hidden Costs Positive: It's a great location with an amazing staff right at the base of the Red Pine Gondola in Canyon Village. The shops and restaurants were within walking distance to our room and Kimball Junction and Park City were also a short drive away if we decided to mix it up. Our best and favorite family Spring Break Snowboarding experience so far! We has access to all the peaks and the slopes were a dream with multiple days of powder - absolutely heavenly, we will be back! Negative: The arrival was a bit confusing and none of the staff were around when we arrived. There ware two parking garages, the lobby is not at the walk-in level, and we were a bit lost after an 18-hour drive when we just wanted to get to our room. There were additional $350 in "resort fees" that were charged to my card on arrival with an additional $500 charge / fee after we left. I don't know what they are for because I still don't have my reciept after being reassured that the desk administrator would fix my email address (after telling them every morning it was wrong), and it would be sent to me because they could not print it.

We stayed in this unit recently. The unit was nice overall but there were some issues during our stay. There were electrical issues going inside the unit. Lights were flickering on and off the entire stay. Electrical breakers were tripping during use of the toaster and the coffee/tea maker. The unit was getting uncomfortably hot at night. There were no instructions on how to use the thermostat. One would think a thermostat was basic, but this one was not. We googled and called for assistants. The temperature was not able to be adjusted manually this time of year is what we were told. We were advised to crack sliding glass doors to the outside at night. Leaving the unit wide open while we were sleeping and then becoming cold. One room had no door to open. We were up and down several times a night. We ended up leaving a night early and requested a refund for the last night, only to be denied. We were very disappointed and will not stay here again.

The condo was very well stocked and taken care of very well. The kitchen had everything one would need and the bedrooms and bathrooms were perfect. Location was perfect allowing us access to continue village amenities, very close to local shuttle with connections to bus service, Hosts were responsive and flexible. Overall a perfect stay. Thanks to the owners and Larry.

Very clean and accurate condo description, we enjoyed our stay. Our only complaint is the TV situation in the family room. The tv would not let us access and apps (Netflix, Hulu) to watch movies. We tried multiple avenues but it seemed like the tv was placed on lock so that cable television was the only option. This was extremely frustrating, but that is our only complaint.

Property is clean, well maintained, well stocked kitchen and location can't be beat. You can tell whoever owns this loves this property and it's easy for us to do the same when we are there. It's the second time we've stayed here.